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Today's business works on a demand-driven business
model—integrating sales, marketing, and service processes to
become more customer-centric. WHIZTEC Customer Relationship
Management (CRM) solution captures, manages and tracks every
customer, partner and vendor interaction in a single system.
With the ability to capture, analyze, and act on customer
intelligence, WHIZTEC CRM customers can aggregate and analyze
information across the business, giving them the insight to
guide effective decision-making and more easily adapt to
changing market requirements.
WHIZTEC CRM Benefits:
- Customer, Supplier and Partner Support Management. Manage
all your business support interactions in one system. All
notes, calls, meetings or tasks can be easily accessed and
reviewed. Our drag and drop e-mail correspondence feature
makes easy work of archiving communication.
- Complete visibility of all customer interactions. Complete
Visibility of all customer interactions. A single, central
database of information, not only eliminates the need to
enter duplicate information, but also promotes information
sharing among all departments. The seamless information flow
ensures all your customer-facing departments work more
efficiently together to meet your customers' needs
- Maximize sales force effectiveness and win more business
with enhanced account and role-based assignments
- Shorten the sales cycle — power-based selling tools help
tap into the most influential contacts in each organization
- Increase win rates and gain market share by encouraging
sales reps to leverage their social network
- Reduce administrative overhead and maximize customer face
time with improved information organization and access
- Protect margins and capture more revenue with accurate
quote and order creation, discount management, and contract
and volume commitment tracking
- Turn cost centers into revenue centers with closed-loop
processes that support and extend valued services to
customers
If you are looking for a web based CRM solution in Shipping,
Logistics, Retail and Distribution, Contract Manufacturing and
project-oriented manufacturing industry, please contact sales@whiztec.com.
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